KitchenAid KSB560OB 5-Speed 56-Ounce Blender, Onyx Black

KitchenAid KSB560OB 5-Speed 56-Ounce Blender, Onyx Black
by KitchenAid

KitchenAid KSB560OB 5-Speed 56-Ounce Blender, Onyx Black
List Price: $129.99
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Category: Kitchen
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Product Summary

Manufacturer: KitchenAid
Brand: KitchenAid
Model: KSB560OB
Color: Onyx Black
Product features:
  • 5-speed blender offers .9 HP motor and Intelli-Speed electronic controls;Die-cast metal base; steel-reinforced coupler; 1-piece stainless-steel blade;Dishwasher-safe shatter-resistant pitcher with 56-ounce capacity; soft-grip handle;Dishwasher-safe shatter-resistant pitcher with 56-ounce capacity; soft-grip handle;Dishwasher-safe shatter-resistant pitcher with 56-ounce capacity; soft-grip handle
Accessories:

Kitchen and Housewares Reviews of KitchenAid KSB560OB 5-Speed 56-Ounce Blender, Onyx Black

Customer Review: Hope I got a bad one! And it turns out I did!
Summary: 5 Stars


This is an initial review of the Kitchen Aid 5 speed blender model KSB560OB. The first one we received from Amazon lasted about two weeks. I'm assuming (and hoping) that this was a fluke, that we got a bum unit, period.
When we first opened the box we were impressed with the weight and build of the machine. And as a bonus it exactly matches our Kitchen Aid 12 cup food processor and stand mixer both of which we love.
We washed the jar and set about to make our version of the Panamanian "chicha", basically a fruit smoothie Central American style. In went cut up, ripe tropical fruit, some pineapple juice, a dash of half and half, a lime squeeze and finally a small handful of frozen blueberries and raspberries with a cup of finely crushed ice. Because I was new to this machine I chose "pulse" mode so I could stop it instantly if something untoward happened. I then pressed the "mix" button and the machine responded with an ear shattering clatter and the sound of gears grinding. I released the button fearing that I had somehow seated the jar improperly and stripped the drive gear on the jar, the base or both. I lifted the jar and examined the gearing and found no problem. I shrugged, put it back, hit the mix button and the clatter resumed. After 20seconds or so it quieted drown as the drink became smooth. However, I then noticed a hot electrical odor. I mentioned to my wife at that time "we may have gotten a bad one".
We used the blender three more times with the same kind of result. Lots of noise (think wood chipper) a hot smell and finally a nice, refreshing fruit drink. Then we tried to use it a forth time and nada. No lights, no noise, and of course, no blending. Dead. I checked circuits moved the plug and still nothing.
I filled out Amazon's return form, printed the label, repacked the machine and sent it back. Amazon in the meantime shipped a new unit which was at my door two days later. Good job on their part.
So, the new blender arrived yesterday and with some trepidation we'll be trying it out this morning.
I'll be revising this review after a couple of weeks, hoping all goes well, as I have a high regard for KA products.
PLEASE NOTE ********This review has been updated via a comment. In fact the first unit we got was defective. I've now given this blender 5 stars. Many months and many fruit smoothies later and it's still going strong.

Description of KitchenAid KSB560OB 5-Speed 56-Ounce Blender, Onyx Black

KitchenAid Blenders combine outstanding performance, durability and an easy to clean design to perform everyday kitchen tasks from making smoothies to pureeing vegetables for soup, to crushing ice and making pesto. This blender features a 56 oz shatter-resistant blend & serve pitcher. Its soft grip handle is comfortable and the jar's lighter weight allows for anyone to use, including kids. One piece dishwasher safe pitcher with Stainless Steel one-piece blade eliminates food traps and any need to disassemble. Clean Touch control pad wipes clean in an instant. Unique pitcher design and patented blade system combine with .9 HP motor and Intelli-Speed electronic controls for fast, consistent blending. Includes 1 Year Hassle Free Replacement warranty through KitchenAid.

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