KitchenAid KP26M1XPM Professional 600 Series 6-Quart Stand Mixer, Pearl Metallic
by KitchenAid
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Our Price: $378.00
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Category: Kitchen
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Product Summary
Manufacturer: KitchenAidBrand: KitchenAid
Model: KP26M1XPM
Color: Pearl Metallic
Product features:
- All-metal 10-speed stand mixer with powerful 575-watt motor
- 6-quart stainless-steel mixing bowl; direct-drive transmission
- Electronic speed sensor; auto shut-off; Soft Start minimizes splatter
- Wire whip, burnished flat beater, spiral dough hook, and pouring shield included
- Measurements H: 16.5, W:11.3, D:14.6
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Kitchen and Housewares Reviews of KitchenAid KP26M1XPM Professional 600 Series 6-Quart Stand Mixer, Pearl Metallic
Customer Review: Product Info regarding gear housing upgrade from KitchenAid
Summary: 5 Stars
Due to the very high number of complaints about the problems people were having with heavy duty tasks (which is what the mixer should have been made for!) due to cheap plastic housing holding the heavy duty metal gears, I contact KitchenAid to find out if this design flaw has been fixed. It has been and here is their response (note that they are saying that if you receive one of the models with the plastic housing they will replace it under warranty with the new metal housing. It is also important to note that the people who've had the problem have almost all stated that KitchenAid had great customer service and replaced their mixers with no ones with no problems.
RESPONSE FROM KITCHENAID: Thank you for visiting the KitchenAid website!
I would like to reassure you that our engineering and product teams have addressed the gear box issue. In fact, we have already implemented a change in the manufacturing of the Pro 600 Stand Mixers to a metal gear box. Although these will be changed out on additional 5 qt bowl-lift models that include all metal gearing, the time line on that is not known at this time. Although a transparent change, this will insure the long-term durability we expect.
I would like to emphasize to you that should you purchase a Stand Mixer (with all metal gearing) which has not been assembled with the upgraded metal gear box, and you should have a problem with your mixer (as a result of the plastic gear box (failure), we will most certainly extend your warranty to resolve the issue properly and effectively.
If you have additional questions, feel free to reply back to me. Or, you may contact either our KitchenAid Customer Satisfaction Center at 1-800-541-6390, or you may visit our secure KitchenAid Live Chat.
More KitchenAid KP26M1XPM Professional 600 Series 6-Quart Stand Mixer, Pearl Metallic reviews:
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Description of KitchenAid KP26M1XPM Professional 600 Series 6-Quart Stand Mixer, Pearl Metallic
The Professional 600 TM has a powerful motor that is crafted for commercial-style performance, the direct drive, all-steel gear transmission delivers unyielding power for professional results. The mixer can effectively mix up to 14 cups of all-purpose flour per recipe and produce up to 8 pounds of mashed potatoes. The Soft Start mixing feature helps minimize ingredient splatter and flour puff with gentle acceleration to selected speed after start-up. Electronic Speed Sensor monitors operation to maintain precise mixer speed. Commercial-style motor protection automatically shuts off the mixer when overload is sensed to protect the motor. Durable all-steel gears provide reliable service. The mixer includes a 6-quart-capacity stainless-steel mixing bowl with a contoured handle, as well as a professional wire whip, a burnished flat beater, a spiral dough hook, and a one piece pouring shield. Its multipurpose attachment hub with a hinged hub cover flips open to allow for easy installation of attachments. The Professional 600 Series bowl-lift design raises the bowl into the mixing position, and its solid, truly seamless one-piece motor head design is easy to clean and comes in a variety of fashionable colors.Stand Mixers
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